If you’re having trouble with an area of the site, here’s what you can do…

If you forgot your password, use the Forgot password link when logging in.

Tell us about any other issue using the form below. It’s useful to give us enough details so we can test and troubleshoot:

  • Explain what you were trying to do.
  • Let us know what device and software (browser) you were using.
  • Be as precise as you can about the point you encountered an issue and the route you took to get there. A link often helps.
  • Keep a screenshot if you can, we’ll get in touch if we think we need it.
Tell us what's wrong