User Agreement

Last Updated: 12 December 2017



  1. Introduction
    1. We, Ventures@Leedon Pte. Ltd. (UEN: 201534430W) a company registered in Singapore ("V@L", "we", "us", or "our"), provide an online platform (“StraitsJourneys Platform”) for Service Providers to publish information about and offer their Services, and for Customers to discover, book and pay for such Services. StraitsJourneys Platform comprises the applicable software, mobile app, website (https://www.straitsjourneys.com), database, server and related materials managed by V@L and can include proprietary or third-party products.
    2. This User Agreement sets forth the terms and conditions (“Terms”) which govern your use of the StraitsJourneys Platform. Please read these terms and conditions carefully before using the StraitsJourneys Platform.
  2. Definitions
    1. The following definitions will be used throughout this User Agreement.

      "Content" means text, graphics, images, video, logos, icons, location data, software, and other information.

      “Collective Content” means User Content and V@L Content.

      “Customer” means a registered user of the StraitsJourneys Platform who has the intention to book, or who books a Service using the platform.

      “Listing” means a tour experience or other Service that is listed by a Service Provider as available for booking on the StraitsJourneys Platform.

      “Member” means a person who completes V@L’s account registration process, including but not limited to Customers and Service Providers, as described under Clause 9.

      “Service” means an experience, tour, talk, or any other business the Service Provider is in the business of providing or supplying to its customers.

      “Service Provider” means an individual, company, merchant, organisation or a partner registered as an expert, tour guide, travel agent or speaker, who lists a Service on the StraitsJourneys Platform.

      "Third Party Content" means Content that originates from parties other than V@L or its users.

      “Tax” or “Taxes” mean any sales taxes, value added taxes (VAT), goods and services taxes (GST) and other similar municipal, state and federal indirect or other withholding and personal or corporate income taxes.

      “User Content” means Content that users submit to the StraitsJourneys Platform. means all Content that Members posts, uploads, publishes, submits or transmits to be made available on the StraitsJourneys Platform.

      “V@L Content” means all Content that we create and make available through the StraitsJourneys Platform, including any Content licensed from a third party, but excluding User Content.

      "Your Content" means Content that you submit to the StraitsJourneys Platform, such as user reviews.

  3. Agreement to Terms
    1. You acknowledge and agree that, by accessing or using the StraitsJourneys Platform or by downloading or posting any content from, on or through the StraitsJourneys Platform, or by participating in one of the referral programmes, you are indicating that you have read, and that you understand and agree to be bound by these Terms, whether or not you have registered with the StraitsJourneys Platform. If you do not agree to these Terms, then you have no right to access or use the StraitsJourneys Platform or Collective Content, or to participate in any of the StraitsJourneys Platform referral programmes.
    2. If you accept or agree to these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that company or other legal entity to these Terms and, in such event, “you” and “your” will refer and apply to that company or other legal entity.
    3. Certain areas of the StraitsJourneys Platform (and your access to or use of certain aspects of the Services or Collective Content) may have different terms and conditions or may require you to agree with and accept additional terms and conditions. If there is a conflict between these Terms and the terms and conditions for a specific area of the StraitsJourneys Platform or Collective Content, the terms and conditions of the specific area will take precedence with respect to your use of or access to that area of the StraitsJourneys Platform or Collective Content.
  4. Eligibility
    1. You must be 18 years or older to register as a Member and/or use the StraitsJourneys Platform. Membership in the StraitsJourneys Platform is void where prohibited. By using the StraitsJourneys Platform, you confirm that you have the right, authority, and capacity to enter into this User Agreement and to abide by all of the Terms in this User Agreement. You further confirm that all registration information you submit is truthful and accurate and that you agree to maintain the accuracy of such information.
    2. Your Membership may be terminated without warning and you may be barred from any future use of the StraitsJourneys Platform if you breach these Terms or provide any information that is untrue, inaccurate, not current, or incomplete, including but not limited to misrepresenting your age, or if V@L has reasonable grounds to suspect that such information is untrue, inaccurate, not current, or incomplete. Your Membership is solely for your personal use, and you agree not to authorise others to use your Membership account, including but not limited to your profile. V@L reserves the right to refuse or revoke Membership to anyone at any time for any reason.
  5. Changes to this User Agreement
    1. V@L reserves the right, at its sole discretion, to modify the any part of the StraitsJourneys Platform or to modify these Terms, including any fees and charges, at any time.
    2. The most current version of this User Agreement will always be posted on the StraitsJourneys Platform. You understand and agree that your access to or use of the StraitsJourneys Platform is governed by the User Agreement in effect when you access or use the StraitsJourneys Platform.
    3. If we make material changes to this User Agreement, we will notify you by posting a notice on the StraitsJourneys Platform before the effective date of the changes. Your continued access to or use of the StraitsJourneys Platform after the effective date of modifications to this User Agreement indicates your acceptance of the modifications.
    4. If the modified Terms are not acceptable to you, your only recourse is to cease using the StraitsJourneys Platform.
  6. Content and Ownership of Content
    1. You are responsible for Your Content and you assume all risks associated with Your Content. You represent that you own, or have the necessary permissions to use and authorise the use of Your Content as described herein. You may not imply that Your Content is in any way sponsored or endorsed by V@L.
    2. Where you provide personal information about yourself to us, you are responsible for providing accurate, not misleading, complete and up-to-date information about yourself and any other person whose personal information you provide us, and to update this personal information as and when it becomes inaccurate, misleading, incomplete or out-of-date.
    3. You may be liable if it is determined that any of Your Content contains material that is false, intentionally misleading, or defamatory; violates any third-party right, including any copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property or proprietary right; contains material that is unlawful, including illegal hate speech or pornography; exploits or otherwise harms minors; or violates or advocates the violation of any law or regulation.
    4. You hereby irrevocably grant V@L world-wide, perpetual, non-exclusive, royalty-free, assignable, sub-licenseable, transferable rights to use Your Content for any purpose. Please note that you also irrevocably grant the users of the StraitsJourneys Platform and any Other Media the right to access Your Content in connection with their use of the StraitsJourneys Platform and any Other Media. You also irrevocably waive, and cause to be waived, against V@L and its users any claims and assertions of moral rights or attribution with respect to Your Content. Accordingly, we may use Your Content in a number of different ways, including publicly displaying it, reformatting it, incorporating it into advertisements and other works, creating derivative works from it, promoting it, distributing it, reproducing it, translating it, analytics and allowing others to do the same in connection with their own website and media platforms ("Other Media").
    5. As between you and V@L, you own Your Content. We reserve the right to remove Your Content at any time without notice to you, or to require you to edit Your Content at any time. If do not comply with our requirements to edit Your Content, you may either remove it or you will be deemed to be in breach of these Terms.
    6. We own the V@L Content, including but not limited to visual interfaces, interactive features, graphics, design, compilation, including, but not limited to, our compilation of User Content and other Collective Content, computer code, products, software, aggregate user review ratings, and all other elements and components of the StraitsJourneys Platform excluding Your Content, User Content and Third Party Content. We also own the copyrights, trademarks, service marks, trade names, and other intellectual and proprietary rights throughout the world ("IP Rights") associated with the V@L Content and the StraitsJourneys Platform, which are protected by copyright, patent, trademark laws and all other applicable intellectual and proprietary rights and laws.
    7. As such, you may not modify, reproduce, distribute, create derivative works or adaptations of, publicly display or in any way exploit any of the V@L Content in whole or in part unless V@L expressly authorises it.
    8. Except as expressly and unambiguously provided in this User Agreement, we do not grant you any express or implied rights, and all rights in and to the StraitsJourneys Platform and V@L Content are retained by us.
    9. Except as set forth in Clause 7, nothing contained in this User Agreement or elsewhere on the StraitsJourneys Platform should be construed as granting any licence or other right to use any V@L Content without the written permission of V@L or such other third party that may own the rights to such Content.
  7. Proprietary Rights Notices
    1. All trademarks, service marks, logos, trade names and any other proprietary designations of V@L used herein are trademarks or registered trademarks of V@L. Any other trademarks, service marks, logos, trade names and any other proprietary designations are the trademarks or registered trademarks of their respective parties.
    2. Subject to your compliance with these Terms, V@L grants you a limited, non-exclusive, non-sublicensable, revocable, non-transferable license to access and view any of the V@L Content and/or Member’s Content made available on or through the StraitsJourneys Platform and accessible to you, solely for your personal and non-commercial use.
  8. Copyright Law
    1. | V@L respects copyright law and expects its users to do the same. It is V@L’s policy to terminate in appropriate circumstances the V@L Accounts of Members or other account holders who repeatedly infringe or are believed to be repeatedly infringing the rights of copyright holders.
  9. Account Registration and Access
    1. In order to access certain features of the StraitsJourneys Platform, and to offer, book or purchase a tour experience or Service, you must register to create an account (“V@L Account”) and become a Member. You may register directly via the StraitsJourneys Platform or by logging into your account with certain third party social networking sites (“SNS”) (including, but not limited to, Facebook, Google+ and any such sites that the StraitsJourneys Platform makes available).
    2. If you choose to log in via an SNS account, you represent that you are entitled to disclose your SNS account login information to V@L and grant V@L access to your SNS account in ways that comply with the terms and conditions that govern your use of the applicable SNS account and without obligating V@L to pay any fees or making V@L subject to any usage limitations imposed by such third party service providers.
    3. By granting V@L access to any SNS accounts, you understand that V@L may access, make available and store (if applicable) any Content that you have provided to and stored in your SNS account (“SNS Content”) so that it is available on and through the StraitsJourneys Platform via your StraitsJourneys Platform account and profile page. Unless otherwise specified in these Terms, all SNS Content, if any, will be considered to be User Content for all purposes of these Terms. Depending on the SNS accounts you choose and subject to the privacy settings that you have set in such SNS accounts, personally identifiable information that you post to your SNS accounts may be available on and through your StraitsJourneys Platform.
    4. If an SNS account or associated service becomes unavailable or V@L’s access to such SNS account is terminated by the third party service provider, then SNS Content will no longer be available on and through the StraitsJourneys Platform. In such an event, you will be required to provide your email address and such other particulars as may be required by V@L on demand. If do not comply with our requests for particular, you may either close your account or you will be deemed to be in breach of these Terms.
    5. You have the ability to disable the connection between your V@L Account and your SNS accounts, at any time, by accessing the StraitsJourneys Platform.
    6. Your relationship with the third party service providers associated with your SNS accounts is governed solely by your agreement(s) with such third party service providers. V@L makes no effort to review any SNS Content for any purpose, including but not limited to, for accuracy, legality or non-infringement and V@L is not responsible for any SNS Content.
    7. We will create your V@L Account and your V@L Account profile page for your use of the StraitsJourneys Platform based upon the personal information you provide to us or that we obtain via an SNS as described above. You agree to provide accurate, current and complete information during the registration process and to update such information to keep it accurate, current and complete. V@L reserves the right to suspend or terminate your V@L Account and your access to the V@L.
    8. We do not guarantee that our sites, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our sites for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.
  10. Payments
    1. We provide payment services to Members, including payment collection services, payments and payouts in connection with a through the StraitsJourneys Platform (“Payment Services”). Our Payment Services may contain links to third-party website or resources or rely on the services of third-party payment processes (“Third-Party Payment Services”). You acknowledge that we are not liable nor responsible for the availability or accuracy of such Third-Party Payment Services, or the content, products of services available from such Third-Party Payment Services. You may be subject to, or required to accept the additional terms and conditions of such Third-Party Payment Services.
  11. Links to Other Websites
    1. Links may be established from this site to one or more external websites or resources operated by third parties (the "Third Party Sites"). In addition, certain Third Party Sites also may provide links to this site. None of such links should be deemed to imply that V@L endorses the Third Party Sites or any content therein. V@L does not control and is not responsible or liable for any Third Party Sites or any content, advertising, products, or other materials on or available from such Third Party Sites. Access to any Third Party Sites is at your own risk and V@L will have no liability arising out of or related to such websites and/or their content or for any damages or loss caused or alleged to be caused by or in connection with any purchase, use of or reliance on any such content, goods, or services available on or through any such Third Party Site.
  12. Prohibited Activites
    1. You may not use our site:
      1. in any way that breaches any applicable local, national or international law or regulation;
      2. in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;
      3. to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam);
      4. to knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware;
      5. to download (other than page caching) or modify this Site, or any portion of it without our prior express written consent;
      6. collect and use of any product listings, descriptions, or prices;
      7. make any derivative use of this site or its materials;
      8. download or copy account information for the benefit of another merchant;
      9. use data mining, robots, or similar data gathering and extraction tools;
      10. use our trademarks or names in metatags and/or hidden text for purposes of gaining higher rankings from search engines is unfair competition;
      11. link to any web page on this site;
      12. use any meta tags or any other "hidden text" utilizing our name or trademarks; or
      13. frame, inline link or utilize other techniques to associate or juxtapose any of our trademarks, logos, or other materials with advertisements and/or other li information not originating from our sites.
  13. Possible Infringements or Offences
    1. If you believe that any content on the StraitsJourneys Platform infringe your copyrights, misleading, defamatory or infringes any of your rights, please notify us at  customerservice@straitsjourneys.com.
  14. New Owner
    1. We may without restriction assign, transfer or sell the StraitsJourneys Platform, at its sole discretion, at any time. If the ownership or control of all or part of the StraitsJourneys Platform or their assets changes, we may transfer your information to the new owner.
  15. Choice of Law and Venue
    1. This Agreement is governed by the Singapore law. Each party consents to the exclusive jurisdiction and venue of the courts in Singapore for all disputes relating to this Agreement.
  16. Member Disputes
    1. You understand and agree that V@L is not a party to any agreements entered into or interactions between Service Providers and Customers. V@L has no control over the conduct of Service Providers, Customers and other users of the StraitsJourneys Platform or any services, and disclaims all liability in this regard, to the fullest extent permitted by law. As a facilitator V@L is not responsible for and disclaims any and all liability related to any and all listings and services. Accordingly, any bookings will be made at the Customer’s own risk. V@L reserves the right, but has no obligation, to monitor disputes between you and other Members and take appropriate action if V@L, in its sole discretion, finds any violation of these Terms or other improper conduct.
  17. Disclaimer and Limitation of Liability
    1. You agree that your use of the StraitsJourneys Platform shall be at your sole risk.
    2. To the fullest extent permitted by law in each applicable jurisdiction, V@L, its officers, directors, employees, and agents disclaim all warranties, express or implied, in connection with the StraitsJourneys Platform and your use of it. V@L makes no warranties or representations about the accuracy or completeness of the StraitsJourneys Platform’s content or the content of any sites linked to it and assumes no liability or responsibility for:

      (a) errors, mistakes, or inaccuracies in Content;

      (b) personal injury or property damage, of any nature whatsoever, resulting from your access to and use of the listed Services;

      (c) any unauthorised access to or use of our secure servers and/or any and all personal information and/or financial information stored on the StraitsJourneys Platform;

      (d) any interruption or cessation of transmission to or from the StraitsJourneys Platform;

      (e) any bugs, viruses, trojan horses, or the like which may be transmitted to or through the StraitsJourneys Platform by any third party;

      (f) for any loss or damage of any kind incurred as a result of the use of any Content posted, emailed, transmitted, or otherwise made available via the StraitsJourneys Platform; or

      (g) user submissions or the defamatory, offensive, or illegal conduct of any third party or Members.

    3. V@L makes no representations that the StraitsJourneys Platform is appropriate or available for use in any particular location. Those who access or use the StraitsJourneys Platform are responsible for compliance with local law.
    4. Under no circumstances, including but not limited to any act or omission on the part of the StraitsJourneys Platform, will V@L be liable for any, indirect, incidental, special and/or consequential damages whatsoever which result from any use or access of, or any inability to use or access, the StraitsJourneys Platform or its Content, including but not limited to any dealings with the Service Providers.
    5. If V@L is liable whether in contract, in tort, under any warranty, in negligence or otherwise, the parties agree that V@L’s liability shall not exceed USD 100.00.
  18. Indemnity
    1. You agree to defend, indemnify and hold harmless V@L, its parent or related corporations, officers, directors, employees and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees) arising from:

      (a) Your use of and access to the StraitsJourneys Platform;

      (b) Your violation of Terms;

      (c) Your violation of any third party right, including without limitation any copyright, property, or privacy right;

      (d) Any claim that any of Your Content caused damage to a third party; or

      (e) Personal injury or property damage, of any nature whatsoever, resulting from your access to and use of any Services.

  19. Severability
    1. If any provision of these Terms is deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed severed from these Terms and shall not affect the validity and enforceability of any remaining provisions.
  20. Waiver
    1. No term of this Agreement may be waived, modified or amended without a written agreement executed by both parties. The failure of either party to enforce or to exercise at any time or for any period of time any term of or any right pursuant to this Agreement does not constitute, and shall not be construed as, a waiver of such term or right and shall in no way affect that party’s right later to enforce or to exercise it.

      [ ] By ticking this box, you are agreeing to the above legally binding terms and conditions.